Hummingbird Metal Storage Cabinets FAQ | Factory Direct Global Export *Custom Solutions
About Us
Q: Are you a factory or trading company?
As a professional manufacturer, we operate our own production lines to deliver source-direct metal storage cabinets with quality control and competitive pricing.
Markets & Services
Q: What are your main export markets?
We primarily serve Australia and Europe, with extensive experience in supplying clients across Asia and the United States.
Q: Do you accept OEM/ODM customization?
✓ Full branding support: Print your company logo and create unique product solutions.
Orders & Delivery
Q: What’s your MOQ (Minimum Order Quantity)?
30 pieces per item/color, ideal for small-to-medium volume purchases.
Q: How long is the production lead time?
Approximately 25 days for standard 40ft HQ container orders. Rush service available.
Q: How long is your quote valid?
All quotes remain valid for 30 days after confirmation.
Trade Support
Q: Can payment terms be customized?
✓ Flexible options: T/T, L/C, and other methods negotiable with our sales team.
Q: Do you support CIF/DDP terms?
✓ End-to-end logistics: We partner with reliable freight agents to provide insured/door-to-door quotations.
Quality Assurance
Q: Do you provide product test reports?
Each shipment includes an internal quality report, available upon request.
Q: What’s your warranty policy?
Full product warranty: 1 year
Replacement parts (e.g. master keys): Extended 3-year coverage
Value-Added Services
Q: Can you supply promotional photos?
✓ Free high-resolution images (lifestyle & white-background) for marketing.
Q: Do you offer samples?
✓ Samples available (Note: Sample fee = 2x unit price, deductible from bulk orders).
Q: Are factory visits allowed?
✓ Warmly welcome! We provide airport/station pickup and customized tour schedules.
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