0086-186-1693-4196

Personalized customer service, which greatly meets the customized needs of the customers. Hummingbird's service concept and service standards are based on consumers, and actively promote service branding, service channel, service standards. Customer stastification is always our goal.

1.Super fast service.7 x 24h online service. Multi channels to reach us at any time. Including the whatsapp, youtube, etc.  All the emails will be replied within 4h.

2. Customized service. The products can be sepcially designed, researched and processed on request. Hummingbird can do the OEM based on the client demand.

3. One to one service strategy. There'll one professional sales who serve you all the time and you can give she/him a score.

4. Technical Support. Our R&D team and engineer always be here to offer the required files and answer doubts. Like package design, loading test, drop test and etc.

5. Order tracking and customer Feedback system. We established own customer feedback system to better understand and record the request from each clients.

We work hard and seriously on each of your Customized idea. All ideas considered and tested repeatedly.

24/7 availability on/off line service, your inquiry will be answered promptly and effectively.

FAQ

Q: Are you a trading company or manufacturer?

A: We are a professional manufacturer of steel furniture like Filing cabinet, Storage cabinet, locker and etc.

Q: What's your trading terms?

1)Payment terms: T/T 30%deposit, 70%balance shall be paid aganist the copy of the BL. L/C also available.

2)Lead time: 20-30 days after payment received.

3)Sample: samples are always available for each model.Samples can be ready in 7-15 days once payment received.

4)Shipping port: Qingdao port or as required

5)OEM and ODM are acceptable.

Q:Do you have the test and audit service?

A:Yes,we support third party audits and we can assist in obtaining specified product test reports and specified factory audit reports.

Q:What's your after-sale service?

A:We offer a one-year warranty, and we can provide warranty service as long as the problem occurs within one year under reasonable use circumstances.

Q:How could I install the products?

A: We would provide the detailed install drawing to teach you how to install the products.we can also offer a remote installation guidance service.

Q:How to purchase your product?

A: Design drawing→Confirm drawing→Quotation→PI→Confirm PI-Arrange 30%deposit→Manufacture→QC inspect→Pay balance-Shipping