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Personalized customer service, which greatly meets the customized needs of the customers. Hummingbird's service concept and service standards are based on consumers, and actively promote service branding, service channel, service standards. Customer stastification is always our goal.

1. Super fast service. 7 x 24h online service. Multi channels to reach us at any time. Including the whatsapp, youtube, etc. All the emails will be replied within 4h.

2.  Customized service. The products can be sepcially designed, researched and processed on request. Hummingbird can do the OEM based on the client demand.

3. One to one service strategy. There'll one professional sales who serve you all the time and you can give she/him a score.

4. Technical Support. Our R&D team and engineer always be here to offer the required files and answer doubts. Like package design, loading test, drop test and etc.

5. Order tracking and customer Feedback system. We established own customer feedback system to better understand and record the request from each clients.